Voice walkthrough: campaigns, IVR builder and call reports

A screen recording of the Voice console, from the dashboard to API keys. Use the chapters to jump to the part you need.

In this video

1. 0:00Voice dashboard: call volume, connect rate, spend and recent calls.
2. 0:45Voice campaigns: totals and the campaign list.
3. 1:15New campaign: choose voice broadcast, interactive menu (IVR), OTP / text-to-speech or a survey.
4. 1:20Name and schedule it, repeat it daily, send an SMS after the call, and pick your plan.
5. 2:00Retries and caller ID: rotate across open numbers or choose dedicated ones.
6. 2:20Pick the audio, and turn on call recording and keypress (DTMF) collection.
7. 2:55An IVR campaign: choose the IVR flow and send a webhook when the caller presses a key.
8. 3:33Campaign report: contacts, attempts, answered calls, call disposition and each call's details.
9. 4:30Live Monitor: calls ringing and queued right now.
10. 4:51IVR Builder: create a flow, add a keypress menu, prompts, transfers and other steps.
11. 6:30Recordings: play or download recorded calls.
12. 7:02Library: create audio with AI text-to-speech or upload your own.
13. 7:45Call logs: the hang-up causes breakdown and export to CSV, JSON or PDF.
14. 7:56Analytics: daily call volume, answer rate trend and per-campaign cost.
15. 8:33Compliance: DND and blocklist summary and the regulations that apply.
16. 8:59API keys: create a key and choose which products it can use.
17. 10:03API documentation with ready-to-use requests for campaigns and single calls.

Before you start

• A Pixabits account. Create one free: new accounts get free credits to try sending.
• For promotional or transactional calls in India, the right number series and DLT registration.

Next steps

• Voice product page
• Voice pricing
• API documentation